Operational Effectiveness

Providing effective and ethical stewardship of resources. Communicating opportunities and achievement to stakeholders. Quantifying vision-to-action by measuring divisional and departmental needs and assessing progress toward goals.

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4.1 Goal: Institute divisional performance measurements

a. Develop Key Performance Indicators (KPIs) for program effectiveness for the division

b. Develop divisional document to report impacts of performance indicators

 

4.2 Goal: Promote financial stability and sustainability

a. Develop a divisional financial and funding plan to include program and facility assessment

b. Strategically expand divisional revenues, including an increase in gift and grant funding

 

4.3 Goal: Create facilities plan

a. Create long-term comprehensive facilities plan

 

4.4 Goal: Encourage human resource capacity and capability

a. Devise process to review staffing needs and formulate solutions through position prioritization, reallocation of resources or acquisition of additional resources

b. Conduct a staff talent inventory

c. Develop divisional staff recognition process and awards

d. Create staff development training plan and programs

 

4.5 Goal:Coordinate divisional marketing and communications strategies

a. Develop a divisional marketing and communications plan to engage and inform stakeholders

b. Foster internal communication among staff and departments

c. Share knowledge and expertise in student engagement and Student Affairs across campus to increase understanding of the impact of Student Affairs